FAQ

  • What is cryptocurrency?

    A Cryptocurrency is a digital or virtual currency that uses cryptography for security. It is not issued by any central authority, rendering it theoretically immune to government interference or manipulation. Cryptocurrencies differ from normal currencies in that they do not require a central authority to provide the consensus of a transaction. Instead, they are distributed in nature, i.e. everyone on the network knows about the transaction, and the only exist on the network. However, like fiat currencies, cryptocurrencies have no intrinsic value and cannot be exchanged for another commodity, like gold.
  • Is Crypto-currency really used by people?

    Yes, its now being accepted by over 500,000 businesses globally and more and more exchanges are coming up around the world to help people gain access to the currency in easiest ways possible.
  • What is Blockchain?

    Blockchain is a transparent & open public ledger where transactions are recorded in blocks. The blocks placed one after another form a Blockchain. Blockchain is an enormously powerful, shared global infrastructure that can move value around and represent the ownership of property. This enables developers to create markets, store registries of debts or promises, move funds in accordance with instructions given long in the past (like a will or a futures contract) and many other things that have not been invented yet, all without a middle man or counterparty risk.
  • What is Hexadpay?

    Hexadpay is a complete wallet ecosystem that will allow its users to send, receive, spend, exchange and store both cryptocurrencies and fiat currencies. They will have access to more than 20 cryptocurrencies and over a 100 different fiat currencies. The Hexadpay wallet ecosystem will be global from the outset. This would provide all users with a plethora of monetary options for daily transactions.
  • Who are the Team Members?

    You can find our team members here: http://hexadpay.io/#team
  • What is Hexadpay’s business plan?

    You can download our Business Overview here: http://hexadpay.io/business-document.pdf
  • What is Hexadpay Wallet?

    The Hexadpay wallet will be a platform where cryptocurrencies and fiat currencies will coexist simultaneously. It will be a comprehensive utility solution that will be monolithic in design and uniform at all levels. Through this system, we will eliminate the need for an alliance of smaller organization and middlemen and create a system that will be complete from end to end.
  • What distinguishes Hexadpay from other cryptocurrency solutions?

    Hexadpay is a complete utility wallet that will allow you to exchange a range of currencies immediately, cryptocurrencies or otherwise. There exists no need for you to change your currencies to pay bills, buy tickets or book yourself onto a vacation in a top hotel in any city in the world. And as Blockchain is globally accessible, Hexadpay will work anywhere around the globe.
  • When will it be available?

    It will be available shortly after our main sale is complete
  • Is my account and data at Hexadpay secure?

    Pretty much like the business we are in, we use bank grade cryptography to cipher the user information and access credentials. We ensure that the account is fully secured and only the account owner has the permission to conduct any transactions. For this purpose, we forcefully ask users to setup Google Authenticator for each account and do not allow any transactions if Google Authentication is not setup. We recommend you to keep your Hexadpay account and email password safe at all times to prevent any misuse of funds. We also highly advise against the use of weak and easily guessable passwords. We send regular Login alerts on discovery of new devices and browsers and also have a system in place to prevent cross-border account access. We run the entire infrastructure on Secure Sockets Layer and have a dedicated security team monitoring any hack or phishing attacks on the site and prevent them in real-time.
  • How do I apply for my debit card?

    By December 2018, we hope join hands with Visa, Mastercard and Amex to facilitate debit card payments. We will keep you informed about the results.
  • What cryptocurrency / fiat currencies are supported for deposits and withdrawals?

    Cryptocurrencies: Bitcoin, Ethereum, Litecoin, Ripple and Dash are supported from the get-go. Fiat Currencies: You will be able to access 100+ fiat currencies.
  • What is HXD?

    The Hexadpay Token, the Hexad Token is denoted by HXD when it is listed on the markets.
  • What is the Hexadpay ICO’s time frame?

    Please refer to the roadmap on our site for details.
  • When does the pre-ico finish?

    Please refer to our roadmap for further details.
  • How can I invest in the HXD token Pre-Sale?

    You can buy HXD when the pre-sale starts from our site.
  • What is the price of HXD when participating in token sale?

    $1 = 10 HXD.
  • How does pricing work in the Pre-Sale?

    $1 = 12.5 HXD
  • Can I buy HXD tokens with BTC, ETH, LTC, USD, GBP or EUR?

    Yes.
  • When and how will I get my HXD tokens?

    Once the main-sale is complete, all tokens will be distributed via smart contract.
  • Is there a minimum investment amount?

    Yes. You must invest 0.5 ETH.
  • Is there a restriction on the use of HXD tokens once purchased?

    No.
  • What is KYC/AML?

    Know your customer ('KYC') is the process of a business identifying and verifying the identity of its clients. Anti-money laundering (AML) is a term mainly used in the financial and legal industries to describe the legal controls that require financial institutions and other regulated entities to prevent, detect, and report money laundering activities.
  • How long does verification take?

    Verification will take approximately two to five days.
  • Which countries are allowed to participate in the sale ?

    Unfortunately, the residents of United States of America, China, Pakistan, Bangladesh, North Korea, Iran, Iraq, and Syria are not allowed to participate in the sale. We would still recommend and urge you to obtain more information regarding specific financial laws in your jurisdiction.